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Product Return Request (RMA)
Please submit the following information to begin the RMA process.
Original PO Number
Describe reason for return
Unused NON-DEFECTIVE items in Midland packages with part numbers clearly identified and in resaleble condition are subject to a 25% restocking charge and
must be returned within six months from invoice date
. Custom made or blanket ordered, special items are not returnable.
DEFECTIVE items, may be returned at Midland's discretion for credit or replacement. No cash refunds will be given. For a Return Authorization (RA) number before shipping product, please submit the online form or call Customer Service at 1-888-821-5725. NO returns of any type will be accepted without lot traceability and an RA number.
Credit will be issued within 30 days after returned product is received and if inspection and traceability requirements are met. Credit will be null and void after one year from credit date.
Returns must be received within 30 days of the issuance of the RA number.